As a partner, you can invite customer from within the Scappman portal. There are 3 different ways to connect with your customers.
- As a Managed Service Provider (MSP)
- As a reseller with support
- As a reseller without support
Here is an overview of the impact of each connection.
|Linked as MSP||Linked as Reseller with support||Linked as Reseller without support|
|Manage Scappman portal on behalf of your customer||Yes||No||No|
|Use multi-tenancy feature in Scappman||Yes||No||No|
|White label pop-up notification||Yes||No||No|
|Installation overview for all your managed customers||Yes||No||No|
|First contact for your customers||Yes||Yes||No|
|Billing via partner||Yes||Yes||Yes|
|Pricing||See contract||See contract||See contract|
How to invite a customer ?
In the portal, navigate to the Partner settings and select customers. On the customer view, select Invite link.
Select how you would like to connect with your customer.
Click the Generate Link.
Copy the link and send it your customer.
When the customer uses the link to register, they will be automatically connected to you as a partner. Partners can see how they are connected with their customers and who is the first contact for them.