How to invite customers in Scappman as a Partner

As a partner, you can invite customer from within the Scappman portal. There are 3 different ways to connect with your customers.

1. As a Managed Service Provider (MSP)

2. As a reseller with support (Reseller with 1st contact)

3. As a reseller without support (Reseller without 1st contact)

Here is an overview of the impact of each connection.

	Linked as MSP	Linked as Reseller with support	Linked as Reseller without support
Manage Scappman portal on behalf of your customer	Yes	No	No
Use multi-tenancy feature in Scappman	Yes	No	No
White label pop-up notification	Yes	No	No
Installation overview for all your managed customers	Yes	No	No
First contact for your customers	Yes	Yes	No
Billing via partner	Yes	Yes	Yes
Pricing	See contract	See contract	See contract

How to invite a customer?

In the portal, navigate to the Partner settings and select customers. On the customer view, select Invite link.

Select how you would like to connect with your customer.

Click the Generate Link.

Copy the link and send it to your customer.

When the customer uses the link to register, they will be automatically connected to you as a partner. Partners can see how they are connected with their customers and who is the first contact for them. Also note, that the customer settings will be retained when being linked to a partner.