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How to invite customers in Scappman as a Partner

As a partner, you can invite customer from within the Scappman portal. There are 3 different ways to connect with your customers.
  1. 1.
    As a Managed Service Provider (MSP)
  2. 2.
    As a reseller with support
  3. 3.
    As a reseller without support
Here is an overview of the impact of each connection.
Text
Linked as MSP
Linked as Reseller with support
Linked as Reseller without support
Manage Scappman portal on behalf of your customer
Yes
No
No
Use multi-tenancy feature in Scappman
Yes
No
No
White label pop-up notification
Yes
No
No
Installation overview for all your managed customers
Yes
No
No
First contact for your customers
Yes
Yes
No
Billing via partner
Yes
Yes
Yes
Pricing
See contract
See contract
See contract
How to invite a customer?
In the portal, navigate to the Partner settings and select customers. On the customer view, select Invite link.
Select how you would like to connect with your customer.
Click the Generate Link.
Copy the link and send it to your customer.
When the customer uses the link to register, they will be automatically connected to you as a partner. Partners can see how they are connected with their customers and who is the first contact for them.
Last modified 6mo ago