> For the complete documentation index, see [llms.txt](https://support.scappman.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.scappman.com/partner/how-to-invite-customers-in-scappman-as-a-partner.md). # How to invite customers in Scappman as a Partner As a partner, you can invite customer from within the Scappman portal. There are 3 different ways to connect with your customers. 1. As a Managed Service Provider (MSP) 2. As a reseller with support (Reseller with 1st contact) 3. As a reseller without support (Reseller without 1st contact) Here is an overview of the impact of each connection.

	Linked as MSP	Linked as Reseller with support	Linked as Reseller without support
Manage Scappman portal on behalf of your customer	Yes	No	No
Use multi-tenancy feature in Scappman	Yes	No	No
White label pop-up notification	Yes	No	No
Installation overview for all your managed customers	Yes	No	No
First contact for your customers	Yes	Yes	No
Billing via partner	Yes	Yes	Yes
Pricing	See contract	See contract	See contract

**How to invite a customer?** In the portal, navigate to the **Partner** settings and select **customers**. On the customer view, select **Invite link**.

Select how you would like to connect with your customer.

Click the **Generate Link**.

Copy the link and send it to your customer. When the customer uses the link to register, they will be automatically connected to you as a partner. Partners can see how they are connected with their customers and who is the first contact for them.\ Also note, that the customer settings will be retained when being linked to a partner. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://support.scappman.com/partner/how-to-invite-customers-in-scappman-as-a-partner.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.